

In most cases, Dropbox doesn’t issue refunds. If you’re not sure what type of account you have right now, sign in to and go to. Learn how to view your past bills from Dropbox and see your next billing date. You won’t lose any of your files and you won’t get charged on your next billing date. Your Dropbox Standard, Advanced, or Enterprise features will be downgraded at the end of your current billing cycle. If your free trial already ended and you started getting charged for Dropbox Standard, Advanced, or Enterprise, you can downgrade your team to a locked state right now by canceling your current subscription. If you got charged for Dropbox Standard, Advanced, or Enterprise If you don’t see it in your inbox, check your spam folder. Once you cancel your free trial, you should receive a confirmation email from Dropbox. You can disband your team to remove all team access. Your team will go into a locked state, which allows the team to continue access to the team files, but removes most team syncing and sharing features. If you cancel your free trial before it expires, you’ll return to the type of account you had before you signed up for the free trial. When you signed up for your free trial, you received an email from Dropbox with the length and details of your trial. Terms of Dropbox Standard, Advanced, and Enterprise free trial You’ll receive an email confirming that your free trial is canceled. Click the checkbox to acknowledge that disbanding a team is permanent.At the bottom of the page, click Cancel your trial.Click Admin console in the left sidebar.Sign in to with your admin credentials.To cancel a Dropbox Standard, Advanced, or Enterprise free trial: Cancel a Dropbox Standard, Advanced, or Enterprise free trial
